For most workshop owners, it can feel like there are leaks everywhere—lost hours, reworks, and unbilled time. To fix these leaks, you need to understand two critical metrics: productivity and efficiency. Here’s a clearer, more actionable way to measure, track, and improve these numbers to transform your workshop into a profit powerhouse.

We’re diving into what really works for success is sales – not fluffy theories, but practical advice seasoned with a dash of humour, a sprinkle of sarcasm, and a lot of “you should probably be doing this.”